1. Introduction
Welcome to FertyLink LLC. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. By using the FertyLink platform, you consent to the practices described in this policy.
2. Information We Collect
We may collect personal information directly from you, automatically through your use of the platform, or from third-party sources.
2.1 Information You Provide
When you register for an account, use our services, or communicate with us, we may collect the following information:
– Personal Identification Information: Name, email address, phone number, and other contact details.
– Health Information: Health-related data provided by you or collected as part of the donor or intended parent process, in compliance with HIPAA.
– Payment Information: Credit card details or other payment information for processing transactions.
2.2 Information Collected Automatically
When you use our platform, we may automatically collect certain information about your device and usage, including:
– Device Information: IP address, browser type, operating system, and device identifiers.
– Usage Information: Pages visited, links clicked, and other interactions with the platform.
– Location Information: Geolocation data if you have enabled this feature on your device.
2.3 Information from Third Parties
We may also receive information about you from third-party sources, such as your healthcare provider, fertility clinic, or payment processor.
3. How We Use Your Information
FertyLink LLC uses the information we collect for various purposes, including:
– Providing Services: To facilitate the donor and intended parent processes, manage your account, and provide customer support.
-*Improving Our Platform: To analyze usage patterns and improve the functionality of our services.
– Communication: To send you updates, notifications, and other communications related to your account and our services.
– Compliance: To comply with legal obligations, including HIPAA and other applicable laws and regulations.
4. Sharing Your Information
FertyLink LLC may share your personal information in the following circumstances:
– With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.
– With Service Providers: We may share your information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
– For Legal Reasons: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or illegal activity.
5. Data Protection and Security
FertyLink LLC takes the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, use, or disclosure. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have certain rights regarding your personal information, including:
– Access: You can request access to the personal information we hold about you.
– Correction: You can request that we correct any inaccurate or incomplete information.
– Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
– Opt-Out: You can opt-out of receiving promotional communications from us.
7. Data Retention
FertyLink LLC will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Changes to This Privacy Policy
FertyLink LLC reserves the right to modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our platform. Your continued use of our services after any changes indicates your acceptance of the updated policy.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact FertyLink LLC at:
– Email: contact@fertylink.com
– Address: 5741 Cleveland St., Suite 300, Virginia Beach, VA 23462
– Phone: (757) 977-8500